Compliance with Legal and Regulatory requirements have made it mandatory for many Government Agencies and Commercial Businesses to adopt Call &Voice Recording as part of their IT-strategy. It enables them to easily search and retrieve caller information and call content for various purposes. This eliminates the possibility of human error and provides an accurate record of statements and transactions. For Banking, Insurance as well as Public Services such as Police, Fire and Ambulance this is of particular importance. Also, for Air Traffic Control the ability to replay conversations can be decisive when investigating accidents and near incident